Software package and information systems

Country: Ireland
Language: EN
Customer: Electricity Supply Board (ESB)
Number: 3859486
Publication date: 23-08-2017
Source: TED

Description

  1. Section I
    1. Name and addresses
      Electricity Supply Board (ESB)
      2 Gateway, East Wall Road
      Dublin
      3
      Ireland
      Telephone: +353 17027445
      E-mail: john.hunt@esb.ie
    2. Joint procurement
    3. Communication

      Additional information can be obtained from
    4. Type of the contracting authority:
    5. Main activity:
  2. Section II
    1. Scope of the procurement:
      1. Title:

        Customer Relationship Management system.


        Reference number: SS/CON/3408
      2. Main CPV code:
        48000000
      3. Type of contract:
        Services
      4. Short description:

        This contract is for a customer relationship management system to be predominantly cloud-based, delivered on an on-going basis as a managed service, and one that can be enhanced flexibly over the contract lifetime to meet evolving and emerging requirements.


      5. Estimated total value:

      6. Information about lots:
    2. Description
  1. Additional information
  2. Date of dispatch of this notice
    2017-08-21
  3. Original notice reference
    2017/S 158-327772
  1. Information to be changed or added
    1. Text to be corrected in the original notice
      Section number: IV.2.2
      Place of text to be modified: IV.2.2
    2. Other additional information

      The deadline for submission of completed Pre qualification submissions has been changed to 4.9.2017 at 12:00.



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