IT services: consulting, software development, Internet and support (№14904503)

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Publication date

Description

1. Section I
   1. Name and addresses
      An Post
      General Post Office
      Dublin
      O"Connell Street
      Ireland
      Telephone: +353 17058836
      E-mail: [email protected]
      Fax: +353 18090795
      
   2. Type of the contracting authority:
      
   3. Main activity:
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Business Process Management Services

         Reference number: 1841
         
      2. Main CPV code:
         72000000, 79000000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Summary of requirements:

         Business Process Management (BPM)

         An Post require a strategic partner to optimise business processes, leveraging BPM tooling where appropriate, in conjunction with associated business change and the development of an enduring internal capability.

         We envisage that this includes working with a limited number of candidate processes to deliver an initial pilot. The activities to be completed are likely to include:

         — process optimisation and redesign of candidate processes selected from back office and front office functions,

         — working with An Post’s existing technologies e.g. Metastorm, Onbase, other existing applications systems and, where required, recommending and implementing alternative technologies to integrate with An Post existing systems,

         — plan for building internal organisational capability through BPM related training, mentoring, skills transfer and knowledge transfer.

      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         79000000
         
      3. Place of performance:
         Main site or place of performance:

         Dublin.

      4. Description of the procurement:
         

         Summary of requirements:

         Business Process Management (BPM)

         An Post require a strategic partner to optimise business processes, leveraging BPM tooling where appropriate, in conjunction with associated business change and the development of an enduring internal capability.

         We envisage that this includes working with a limited number of candidate processes to deliver an initial pilot. The activities to be completed are likely to include:

         — process optimisation and redesign of candidate processes selected from back office and front office functions,

         — working with An Post’s existing technologies e.g. Metastorm, Onbase, other existing applications systems and, where required, recommending and implementing alternative technologies to integrate with An Post existing systems,

         — plan for building internal organisational capability through BPM related training, mentoring, skills transfer and knowledge transfer.

      5. Award criteria:
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         
      2. Information about a framework agreement or a dynamic purchasing system:
         The procurement involves the establishment of a framework agreement
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: no
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2018/S 234-536054
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: 1
      Title:

      Business Process Management Services

   2. Award of contract
      1. Date of conclusion of the contract: 2019-05-22
         
      2. Information about tenders:
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         KPMG
         9F54042G
         Stokes Place
         Dublin
         Dublin 2
         Ireland
         Telephone: +353 0876266600
         E-mail: [email protected]
         The contractor is an SME: no
      4. Information on value of the contract/lot (excluding VAT):
         
         
         
      5. Information about subcontracting:
         
         
5. Section VI
   1. Additional information
      
   2. Procedures for review
      1. Review body
         The High Court
         Four Courts
         Dublin 7
         Ireland
         Telephone: +353 188886000
         
      2. Body responsible for mediation procedures
         
         
      3. Service from which information about the review procedure may be obtained
         
         
   3. Date of dispatch of this notice
      2019-05-24